Our (DGi’s) mission is to improve the health of organisations and individuals. To deliver on this mission, we provide a spectrum of training and development services around the world to organisations ranging from SMEs to global corporations.
We are committed to maintaining a reputation for excellence in the training/consultancy industry by ensuring our consultants uphold the highest standards throughout the design, development and delivery process.
Our approach to quality is based on four fundamental principles:
- Delivering to requirements; having identified very carefully the needs of our clients and by following our own internal quality procedures.
- Providing a robust Train the Trainer and on-boarding process that is monitored and reviewed.
- Ensuring that the quality of service provision is based upon the principle that everyone understands how to do their job to the standard required, and doing it right first time.
- A 360º review process that encourages and uses feedback from our clients, our delegates and each other in order to continuously improve our service.